Now Hiring - Sales Operations Associate in Bel Air, MD

For over 25 years, Computer Design & Integration (CDI) has helped companies both large and small advance their corporate strategies with the integration of best-of-breed technology solutions. Employing a “Change or Die” mentality, we continue to innovate and grow in a time of transformation within the IT industry. The rate of change is exponential, and the complexity of business requirements is growing at a similar rate. We’re looking to hire individuals that are high-performers and seeking to work in a fun, fast-paced, dynamic, and client outcome-focused environment.

There is no more exciting place to be than where people are shaping the future and improving the way the world works. Come join CDI and help us help our clients use technology to become the business leaders of the 21st century. At CDI, we enjoy the challenges of working at the speed of business – where offering premier B2B service is the starting point, but where personal contribution makes all the difference.

Computer Design & Integration, LLC is looking for an Sales Operations Associate to join our team! This person will work out of the Mid-Atlantic region. Ultimate goals are to assist in the achievement of complete customer satisfaction and provide customers with accurate and timely responses to requests for pricing and product information. The ideal candidate is detail-oriented and excels in a team environment of open communications and a productive work atmosphere. The Sales Operations Associate reports to and escalates unresolved issues to Sales Operations Management.

Primary Responsibilities:

• Provide a consistent inside CDI contact for sales and customer service support
• Build strong relationships with CDI's existing client base
• Increase knowledge of IT industry, products, and trends in the marketplace
• Build and maintain relationships with channel and distribution partners
• Work in conjunction with the CDI Pre-Sales and Outside Sales teams to drive revenue and achieve the highest possible level of customer satisfaction
• Work with the Sales Operations team to collectively share workload, achieve optimum turnaround time on quotes/ configurations and maintain a spirit of teamwork to ensure mutual success in all endeavors
• Provide sales and administrative support services to the CDI outside sales team and, through them or on their behalf, to CDI’s customers
• Work with CDI’s manufacturer and distribution partners to configure quote, process and facilitate all relevant product sales
• Obtain and maintain necessary product certifications in order to fulfill your role as sales support for the CDI Pre-Sales and Outside Sales teams. CDI will provide and pay for the necessary training programs and examination fees to enable you to achieve this certification
• Provide internal training and knowledge transfer to other CDI Sales Operations consultants and staff, as requested or necessary
• Assist in the creation and presentation of proposals (RFP, RFI, etc.), as requested or necessary

Work Experience, Skills and Certifications: